eBay is about connecting people through ecommerce. For sellers, it’s another tool for sellers to use in their business. After a few weeks of experimenting, we knew Seller Initiated Offers would be a winner with all our users.įor buyers, this is another means to connect with our sellers and let them know they’re interested. That approach was important to build something that would touch each of the 1.2 billion listings on eBay. Now we’ve enabled it through our mobile app, allowing more buyers to shop while they’re on the move.Īt eBay, we use the approach of continuous delivery and Minimum Awesome Product (MAP) to build and test the product adoption, building something nimble enough to test but enjoyable from a user experience perspective. Before this update, buyers could only accept that offer through eBay’s website. For a long time, buyers were able to send a message to sellers asking for a better price and sellers could reply back with a better offer. Part of these Seller Initiated Offer tools is offer in message, which is an expansion of how sellers can reply back to buyers. This will enable more engagement between sellers and buyers, embracing eBay’s mission of driving ecommerce through innovation. Seller Initiated Offers is a way to expand that economic opportunity and help our sellers do more and work faster.
When we created Best Offer, we allowed a buyer to start negotiating on items. Seller Initiated Offers gives buyers another reason to make purchases wherever they are in their day.
The eBay selling team responded to that feedback with this functionality to address the needs of our sellers. Our sellers asked for this feature through community groups, social media and other channels. We’re excited to create more engagement and opportunities for ecommerce between users. In an instant, those buyers will receive a notification of the new offer in the app or via email and can make the purchase. We plan to launch offers to buyers with an item in their cart later this year. Sending offers to watchers and offers in message have already launched. That message reaches up to the 10 most recent people who expressed an interest in the item, ensuring that the offer is always relevant. This offer will go to buyers that are watching or have that item in the cart. In a matter of seconds, the seller can send an exclusive offer with a personalized message. With Seller Initiated Offers, the seller can go into the Seller Hub (Active Listings) to the specific listing and see that people have shown interest. We’re introducing three new ways sellers can send an offer to interested buyers with Seller Initiated Offer - offers to watchers, offers to buyers who have an item in their cart, and offers in message.įor example, if a buyer adds shoes to their cart or puts them on their watch list, that’s a signal that a buyer is interested in an item. Buyers express interest in items listed on eBay in many ways, such as watching those items or adding them to cart.
#Ebay watcher offers full
See eBay’s announcement for full details.ĮBay is giving sellers more tools to reach out to interested buyers so that they can sell more and move faster. eBay would send that seller’s message to the 10 most recent people who expressed an interest in the item.ĮBay also said it is making it possible for buyers to accept offers through its mobile app previously that was possible only through eBay’s website. For example, eBay explained that a seller can send an exclusive offer with a personalized message to buyers that are watching an item or who have an item in the cart. But keep in mind, eBay doesn’t provide specific buyer information to sellers. Sellers can send an offer with Seller Initiated Offer in the following ways: offers to watchers, offers to buyers who have an item in their cart, and offers in message.īeing able to initiate offers to buyers is one of the more popular changes eBay has made recently. EBay sellers can now send offers to buyers with an exclusive discount in 3 ways, the company announced on Thursday.
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